Terms & Conditions

Effective Date: 1/1/2025

Welcome to Charted Stitches Studio (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website chartedstitchessstudio.com (the “Site”) and the purchase of any products or services from us. By using our Site or placing an order, you agree to these Terms and Conditions. Please read them carefully.

1. General Use

1.1 By accessing and using this Site, you confirm that you are at least 18 years old or have the permission of a parent or guardian.

1.2 You agree to use this Site only for lawful purposes and in compliance with all applicable laws and regulations.

2. Account Creation

2.1 To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.

2.2 You agree to provide accurate and complete information when creating an account and to update your information as needed.

3. Products and Pricing

3.1 All products and prices listed on the Site are subject to change without notice.

3.2 We reserve the right to limit the quantities of any products or services we offer.

3.3 We make every effort to display product descriptions and images accurately. However, we do not guarantee that descriptions or images are error-free.

4. Orders and Payment

4.1 By placing an order, you agree to provide current, complete, and accurate purchase and account information.

4.2 All payments are processed through secure third-party payment gateways. We do not store your payment details.

4.3 We reserve the right to cancel any order for reasons including but not limited to suspected fraud or stock unavailability.

5. Shipping and Delivery

5.1 Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and may vary.

5.2 We are not responsible for delays caused by shipping carriers or customs.

5.3 Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

6.1 Our return and refund policy is outlined on our [Return Policy Page]. Please review it before making a purchase.

6.2 If a product is eligible for returns, products must be returned in their original condition within the specified return period to qualify for a refund or exchange.

7. Intellectual Property

7.1 All content on the Site, including but not limited to text, graphics, logos, and images, is the property of [Your Store Name] or its licensors and is protected by intellectual property laws.

7.2 You may not reproduce, distribute, or use any content from the Site without prior written permission.

8. Limitation of Liability

8.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the purchase of products.

8.2 Our liability is limited to the maximum extent permitted by law.

9. Indemnification

9.1 You agree to indemnify and hold harmless [Your Store Name], its officers, employees, and affiliates from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms and Conditions.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved exclusively in the courts of [Your Jurisdiction].

11. Changes to These Terms

11.1 We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Charted Stitches Studio

Email: hello@chartedstitchesstudio.com
Website: chartedstitchesstudio.com/contact